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Forum Discussion
Solved
Sonos and Astros A50 and Orbi
I installed Orbi and 2 satellites Sept 2018.
Sonos worked great. I keep orbi firmware updated as well as sonos.
All of a sudden This month Jan / 2019 anytime I tried to play apple music ...
thetrent005 wrote:
And to add - im in Router Mode - not AP mode - to confirm
This looks to me a result of double NAT. The Arris BGW210 modem that you have is a router and has to be set in bridge mode/pass through/ DMZ forwarding if you want to avoid those issues.
Here is a way how to set it in passthough mode: https://forums.att.com/t5/AT-T-Internet-Features/Help-Configuring-BGW210-In-Bridge-Mode-IP-Passthrough-for-EA9500/td-p/5265310
thetrent005 wrote:
......
All forums I read seem to point interference caused by Orbi as the cause.
There are no channels in ORbi that can be disabled or changed ........
If ALL your Sonos speakers are wireless then the speakers will use the Orbi wifi only to connect to the LAN and to internet.
If ANY (yes ANY) of the Sonos speakers is wired (connected by LAN cable) then ALL the speakers will use an own wifi network (Sonosnet). This network will operate on 2.4 or 5 GHz network as you set it, if this network is operating on the same channel as Orbi then you will get interference and both Orbi and Sonos will have issues.
Is ANY of the Sonos speakers (or bridges) connected by wires?
Thanks -
Nope no wires connected to any of the speakers - all wireless - and appear they are all connected at 2.4Ghz
Now that i discovered the web gui - i see there are some options out there - and that one gentleman through out some suggestions -