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Forum Discussion
Sonos dropped all Music stations except Pandora
Hello! I just purchased a new Orbi WiFi system last night. Having issues with logging in to certain websites; apple.com, att.com for starters. It gives me the Log in to www.apple.com and then states ...
Hi MrsDrVadala
This has been brought up already to engineers. They are currently working with Sonos team. We will get back to you guys for any updates.
Regards,
Blanca
Community Team
Thanks for the update!! I am a little concerned to go through all the details of a bridge and changing things that I am not really comfortable with, if this is indeed the issue and you all working on this - do you have a timeline? I cannot access Sirius XM, Apple Music or Amazon Music. I am frustrated as I thought I could get customer service from Netgear by putting in a case, no one has even looked at it or responded? Just really friustrated as we were not told there would be connection issues with anything, just basically. plug in and was supposed to be user friendly. I also have an issue with connecting to a work app now through citrix.
Option 3. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. Your close to this configuration already.
I recommend contacting your ISP and have them help you with getting the modem either bridged, use of DMZ or if not, you can configure the Orbi for AP mode.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
MrsDrVadala wrote:
Thanks for the update!! I am a little concerned to go through all the details of a bridge and changing things that I am not really comfortable with, if this is indeed the issue and you all working on this - do you have a timeline? I cannot access Sirius XM, Apple Music or Amazon Music. I am frustrated as I thought I could get customer service from Netgear by putting in a case, no one has even looked at it or responded? Just really friustrated as we were not told there would be connection issues with anything, just basically. plug in and was supposed to be user friendly. I also have an issue with connecting to a work app now through citrix.
