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Forum Discussion
Sonos dropped all Music stations except Pandora
Hello! I just purchased a new Orbi WiFi system last night. Having issues with logging in to certain websites; apple.com, att.com for starters. It gives me the Log in to www.apple.com and then states ...
Yes.
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
MrsDrVadala wrote:
Thanks, I reqad somewhere that people werew questioning the other 3 satellites working when the ORBI is in AP mode, will they still work or 'daisy chain' off each other? I want to be clear on all thie before I make the changes. I need all the satellites to work as our home is 4 levels and over 6300 sf.
We are good there, they are working properly where they are all located with perfect signal too!! Jusdt for the life of me wish I could get it all to work. Also, I have already disabled the wifi from the Arris router, so its just using the Orbi WIFI now - do you believe that this is truly an issue with them as Bianca had stated? Before I go through all the deep end stuff?
Just disabling the wifi on the router doesn't resolve the Double NAT condition, this can post problems with connections by apps and devices.
Does the Modem have a web page? if it does, can you see if it has a DMZ? I believe it does.
Over all, just trying to help you find a easy way of correcting this. Take the path thats easiest for you.
MrsDrVadala wrote:
We are good there, they are working properly where they are all located with perfect signal too!! Jusdt for the life of me wish I could get it all to work. Also, I have already disabled the wifi from the Arris router, so its just using the Orbi WIFI now - do you believe that this is truly an issue with them as Bianca had stated? Before I go through all the deep end stuff?
It sure does - I am on it now - but to be completely honest with you, I dont see anything about 'DMZ' what categry would it be listed under? Maybe I am going to need a tech out here before I jack something up!! ugh!
Try Firewall...
https://kb.intermedia.net/Contents/3143/ATTArrisNVG589Bridge.pdf
This points to something different however you can see where Firewall is and under it, DMZ.
You can try IP PASSTHRU as well if you wanna try it. What you would be doing is inputting the IP address that the modem is giving the Orbi router, into the DMZ or IP pass thru to this IP address. Review the WAN status on the Orbi router and it will show you what IP address its getting on it's Internet port. Will be a 192.168.0.something or maybe a 10.0.0.something on the Orbi router.
If you don't see this, then you can leave the modem as is and go for configuring the Orbi for AP mode if that easier for you.