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Forum Discussion
Seattlites
May 13, 2019Aspirant
Sonos error after latest firmware update V2.3.1.60 - RBR50 & RBS50
I can't really say for sure what happened after updating to the latest firmware (V2.3.1.60) two days ago, but:
Sonos will no longer function even though my Sonos speakers still show as connec...
- May 13, 2019
After over an hour on the phone with Sonos, unplugging one speaker and swapping it with another and then putting it all back the way it started, it turned out to be some kind of esoteric Sonos issue. Sonos published an update recently as well. This does not look like it has anything to do with the Orbi FW update.
FURRYe38
May 13, 2019Guru - Experienced User
Was the FW updated thru the RBRs UI and continued after the update or has a factory reset and setup from scratch been performed after the FW was updated?
Seattlites
May 13, 2019Aspirant
Yes, I updated the firmware via the on-screen UI. I've never factory reset the devices (RBR+RBS50's).
- FURRYe38May 13, 2019Guru - Experienced User
A reset and setup from scratch maybe needed.
- SeattlitesMay 13, 2019Aspirant
After over an hour on the phone with Sonos, unplugging one speaker and swapping it with another and then putting it all back the way it started, it turned out to be some kind of esoteric Sonos issue. Sonos published an update recently as well. This does not look like it has anything to do with the Orbi FW update.
- FURRYe38May 14, 2019Guru - Experienced User
Glad you got the Sonos working.
Enjoy. :smileywink: