NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Sonos System - Move Speakers and Orbi RBR850
I have upgraded from a Nighthawk 8x to a ORBI RBR850. I have 12 Sonos speakers in my house that worked fantastically well with the old router. I decided to upgrade to a Mesh system to improve the tra...
A Sonos support representative, found the solution to the connection of Sonos Move to AX6000.
This the procedure:
1) Reset Sonos Boost by unplugging the device for 10 seconds and reconnecting the power.
2) Ones the light gets solid white, Remove Sonos Move from the charging base.
3) Turn the Sonos Moves off by pushing and holding the power buttons until the speaker sounds goodbye.
4) Wait 10 seconds.
5) Push the infinity sign in the back of your Move speaker and while pressing put the move on the charging base.
6) keep pushing the infinity sign while the indication light goes from white, to white orange blinking and then to green blinking and green solid
7) Open the Sonos S2 application and follow the sequence to add a new device. If your Sonos App was already open, the speaker will appear automatically.
8) Follow the indications to conclude installation.
Everything works flawlessly now and there was no need to change anything on the Router channels, SSD names or anything.
A Sonos support representative, found the solution to the connection of Sonos Move to AX6000.
This the procedure:
1) Reset Sonos Boost by unplugging the device for 10 seconds and reconnecting the power.
2) Ones the light gets solid white, Remove Sonos Move from the charging base.
3) Turn the Sonos Moves off by pushing and holding the power buttons until the speaker sounds goodbye.
4) Wait 10 seconds.
5) Push the infinity sign in the back of your Move speaker and while pressing put the move on the charging base.
6) keep pushing the infinity sign while the indication light goes from white, to white orange blinking and then to green blinking and green solid
7) Open the Sonos S2 application and follow the sequence to add a new device. If your Sonos App was already open, the speaker will appear automatically.
8) Follow the indications to conclude installation.
Everything works flawlessly now and there was no need to change anything on the Router channels, SSD names or anything.
If that doesn't work, it might be an issue with your modem and router using the same SSID. I have an AT&T BGW320 which doesn't allow WiFi to be disabled (have to do an IP passthrough). For reasons I can't comprehend, the Sonos Move was causing it and several other devices to switch connections to the modem instead of the router. I renamed the modem to something else, thus forcing devices to only choose the Orbi network, and the connection stabilized.
I would ask the ISP about disabling the wifi radios on the Arris gateway. There should be something to disable the radios. Specs require a user to be able to disable the radios if needed.
