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Forum Discussion
kai00051
Jan 25, 2019Aspirant
Spectrum Mobile - S9+ wifi seeing network twice
My family has 2 ipads, 2 kindles, 2 S7's, 2 Nest Cams, Chamberlain garage door, 1 Roku TV and a Chromecast device - NONE of which have problems with my Orbi mesh network.
I just got an S9+ throug...
kai00051
Jan 25, 2019Aspirant
Orbi FW: v2.2.1.210
Modem: Arris TM1602A
Router Setup:
Set up standard out of the box
Operation Mode: Router
WPA2-PSK {AES}
2.4ghz: auto
5ghz: 48
Yes, wifi neighbors nearby, never been a problem - again, 19 devices on my network with no problem, and 2 Spectrum Mobile phones struggle (S9+ and LG).
FURRYe38
Jan 25, 2019Guru - Experienced User
Ok was checking the modem configuration and what you were using on the Orbi. You can try those other suggestions to see if they help with the Samsung devices. This can be something else you can give to Samsung as well to let them know what you have tried.
kai00051 wrote:
Orbi FW: v2.2.1.210
Modem: Arris TM1602A
Router Setup:
Set up standard out of the box
Operation Mode: Router
WPA2-PSK {AES}
2.4ghz: auto
5ghz: 48
Yes, wifi neighbors nearby, never been a problem - again, 19 devices on my network with no problem, and 2 Spectrum Mobile phones struggle (S9+ and LG).
- kai00051Jan 25, 2019Aspirant
I guess I'm just annoyed/shocked that I need to make specific router changes (possibly) to accomodate a Spectrum phone, while all other devices work perfectly fine.
- kai00051Jan 25, 2019Aspirant
I changed 2.4ghz to 7 and 5ghz to 40, and will monitor.
- FURRYe38Jan 25, 2019Guru - Experienced User
Reason why the features are there. Sometimes you need make some changes. Yes in a perfect world, we would not have to make changes. There many different devices out there.
Use channel 1, 6 or 11 on 2.4Ghz as these are primary channels to use.
Let us now if the change helps.
kai00051 wrote:
I changed 2.4ghz to 7 and 5ghz to 40, and will monitor.