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Forum Discussion
kai00051
Jan 25, 2019Aspirant
Spectrum Mobile - S9+ wifi seeing network twice
My family has 2 ipads, 2 kindles, 2 S7's, 2 Nest Cams, Chamberlain garage door, 1 Roku TV and a Chromecast device - NONE of which have problems with my Orbi mesh network.
I just got an S9+ throug...
JoeCymru
Jan 25, 2019Virtuoso
Though strange that the 2.4GHz and 5GHz are being called out independently, the switching back and forth could be normal whether you see it or not. What is not normal is that it is struggling with the signal, which possibly could be, not so much struggling as during switching, your phone is trying to make a decision whether a wifi or 4G signal is best, and switches over to 4G. Then back. If you have automatic switching engaged, Samsung Galaxy phones are notorious for making these arbitrary decision and consequently adding data costs. To find out if this is the issue go to Settings>Connections>Wifi>Advanced and make sure automatic switching is turned OFF. When off your phone will only switch from wifi to 4G data when the wifi is unusable, not when it is making the evaluation which is better at the moment.
I never use the automatic switching on my S8, since sometimes it is reluctant to switch back to wifi when there are competing signals. If you have this switched on and you are getting a stonr 4G singal, and move to places where the wifif is a bit weaker, it is a data hog.
kai00051
Jan 25, 2019Aspirant
Interesting thought. The only thing that was on in my Advanced wifi settings was 'switch to mobile data', so I turned that off and will monitor.
I know it's not a router vs satelitte issue as I unplugged the satellite and it still saw 2 networks. With orbi driving the SSID, I do not have 2.4 uniquely identified from 5. I hope that makes sense.
- kai00051Jan 25, 2019Aspirant
Stilll showing 2 networks...see attachment.
It's connected to the 5G, confirmed on Orbi network app.
- kai00051Jan 25, 2019Aspirant
You know, I wonder if my satelite is too close to the main router, for the S9? Is it possible that it's too close for 1 device, and perfectly fine for 19 other devices?
The router is in my celing in the basement. The satelite is about 40 feet away, up on a desk on th efirst floor. Hardwired.
This has never been an issue with any other device. Just thinking out loud here.
- kai00051Jan 25, 2019Aspirant
New test after turning off mobile switching:
Place the phone by the router, turn on - connects to router.
Place the phone by the satelite, turn on - connects to satelite.
Doesn't appear to be jumping back and forth now, but it's still seeing 2 networks.
- FURRYe38Jan 25, 2019Guru - Experienced User
Though there is a single SSID coming from the Orbi system, the Samsung UI maybe showing the same network though your currently connected to it, there UI still shows it as an available network? I presume this doesn't mean there is two actual separate networks.
kai00051 wrote:
Stilll showing 2 networks...see attachment.
It's connected to the 5G, confirmed on Orbi network app.
- kai00051Jan 25, 2019Aspirant
But if I connect to one of them, I can confirm that I'm on 5ghz. When I connect to the other one, it's on 2.4ghz.