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karlf2059's avatar
karlf2059
Aspirant
May 26, 2021
Solved

Speed Test Issues

Hello, 

 

I am having this exact issue from this community post:

 

https://community.netgear.com/t5/Orbi/Orbi-Limiting-bandwidth-wired-and-wireless/m-p/1675266#M47241

 

But I don't understand the "solution". How can I properly test my internet speed when connected through the Orbi?

 

If I connect a laptop direct to my modem, I get 900 something mbps. If I connect the laptop direct wired to the Orbi router, I get 550-ish. If I run a speed test from the Orbi firmware, I get 550-ish. If I run a speed test from a PC wired to a satellite upstairs, I get 300. 

Anything fully wireless seems to vary greatly on location and device. 

 

What speeds am I supposed to believe and trust? How can I determine if I am getting the full 1.2Gbps from my ISP if the Orbi limits me to 550? Can someone explain more as to why this is? Should I be concerned? 

 

Karl 

  • karlf2059 wrote:

    But I don't understand the "solution". How can I properly test my internet speed when connected through the Orbi?

     

    If I connect a laptop direct to my modem, I get 900 something mbps. If I connect the laptop direct wired to the Orbi router, I get 550-ish. If I run a speed test from the Orbi firmware, I get 550-ish. If I run a speed test from a PC wired to a satellite upstairs, I get 300. 

    Anything fully wireless seems to vary greatly on location and device. 

     

    What speeds am I supposed to believe and trust? How can I determine if I am getting the full 1.2Gbps from my ISP if the Orbi limits me to 550? Can someone explain more as to why this is? Should I be concerned? 


    So many issues:

     

    The SRR60 Orbi "Pro" router has exactly the same physical hardware as the RBR50 router, but the firmware is different as the SRR60 was created as more of a small business solution.  Netgear created a community forum specifically for the Pro product.  If there is anything unique to the Pro that affects this issue, posting the question in that forum may get a more informed response.

     

    How can I determine if I am getting the full 1.2Gbps from my ISP?  With this equipment, you cannot.  The ISP modem has to have one of two ways to create a 1.2Gbps stream: (a) a network port capable of greater than a gigabit or (b) "aggregating" two gigabit ports.  The SRR60 Orbi has neither capability. (nor, I imagine does the laptop).  Newer router models have one or the other capability, but not this one.

     

    Anything fully wireless seems to vary greatly on location and device.  This is exactly correct.  The farther a WiFi device is from the WiFi access point, the lower the signal strength and effective link speed.  The tiny footnote by those advertised WiFi speeds in the product data sheet points to a footnote at the bottom of page 3 admitting that those speeds are the maximum theoretical if the device was (literally) next to the access point.

    https://www.netgear.com/images/datasheet/orbi/SRR60.pdf 

     

    If I run a speed test from a PC wired to a satellite upstairs, I get 300.  That is because the satellite is connected over WiFi and is far enough away from the router that it does not achieve 'maximum speed.'

     

    But I don't understand the "solution".  Message 14 in that discussion about speed is an interesting assertion.  iperf3 is a utility program (available for almost every platform - Windows, Mac, Linux, Android) That transmits and receives a constant stream of data and records the results.  What the poster was saying is that he connected several computers on the Orbi LAN to run iperf3 with computers somewhere on the WAN.  (Wish he had said more about how that was set up.  There are 'public' iperf3 servers on the internet so he may have opened sessions with several of them.)  He claimed that the sum of 8 such iperf3 sessions totalled 920-940Mbps.  Note that it is physically impossible to record 1,000Mbps on a gigabit link.  There is some overhead even in ethernet.

    So, the claim in that post is that the his Orbi did in fact handle almost a gigabit of data from the ISP, but not apparently in one single stream.

     

    Should I be concerned?  Only if your performance needs are not being met.  Can you stream 4K video to every TV in the house and play computer games on every PS5 or XBox in the house all at the same time?

     

9 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    karlf2059 wrote:

    But I don't understand the "solution". How can I properly test my internet speed when connected through the Orbi?

     

    If I connect a laptop direct to my modem, I get 900 something mbps. If I connect the laptop direct wired to the Orbi router, I get 550-ish. If I run a speed test from the Orbi firmware, I get 550-ish. If I run a speed test from a PC wired to a satellite upstairs, I get 300. 

    Anything fully wireless seems to vary greatly on location and device. 

     

    What speeds am I supposed to believe and trust? How can I determine if I am getting the full 1.2Gbps from my ISP if the Orbi limits me to 550? Can someone explain more as to why this is? Should I be concerned? 


    So many issues:

     

    The SRR60 Orbi "Pro" router has exactly the same physical hardware as the RBR50 router, but the firmware is different as the SRR60 was created as more of a small business solution.  Netgear created a community forum specifically for the Pro product.  If there is anything unique to the Pro that affects this issue, posting the question in that forum may get a more informed response.

     

    How can I determine if I am getting the full 1.2Gbps from my ISP?  With this equipment, you cannot.  The ISP modem has to have one of two ways to create a 1.2Gbps stream: (a) a network port capable of greater than a gigabit or (b) "aggregating" two gigabit ports.  The SRR60 Orbi has neither capability. (nor, I imagine does the laptop).  Newer router models have one or the other capability, but not this one.

     

    Anything fully wireless seems to vary greatly on location and device.  This is exactly correct.  The farther a WiFi device is from the WiFi access point, the lower the signal strength and effective link speed.  The tiny footnote by those advertised WiFi speeds in the product data sheet points to a footnote at the bottom of page 3 admitting that those speeds are the maximum theoretical if the device was (literally) next to the access point.

    https://www.netgear.com/images/datasheet/orbi/SRR60.pdf 

     

    If I run a speed test from a PC wired to a satellite upstairs, I get 300.  That is because the satellite is connected over WiFi and is far enough away from the router that it does not achieve 'maximum speed.'

     

    But I don't understand the "solution".  Message 14 in that discussion about speed is an interesting assertion.  iperf3 is a utility program (available for almost every platform - Windows, Mac, Linux, Android) That transmits and receives a constant stream of data and records the results.  What the poster was saying is that he connected several computers on the Orbi LAN to run iperf3 with computers somewhere on the WAN.  (Wish he had said more about how that was set up.  There are 'public' iperf3 servers on the internet so he may have opened sessions with several of them.)  He claimed that the sum of 8 such iperf3 sessions totalled 920-940Mbps.  Note that it is physically impossible to record 1,000Mbps on a gigabit link.  There is some overhead even in ethernet.

    So, the claim in that post is that the his Orbi did in fact handle almost a gigabit of data from the ISP, but not apparently in one single stream.

     

    Should I be concerned?  Only if your performance needs are not being met.  Can you stream 4K video to every TV in the house and play computer games on every PS5 or XBox in the house all at the same time?

     

    • karlf2059's avatar
      karlf2059
      Aspirant

      Thanks for the response! So first let me explain that I do fully understand that I will never get 1.2gbps total when running speed tests, I realize the limitations of the gigabit ports on the Orbi. The cable modem has a 2.5mbps port on it. I was also incorrect on one thing, if I plug my laptop straight into a port on the Orbi, I do see 900-ish mbps. Which is what I would expect, in fact I would expect anywhere between 800-900mbps. That is what I would also expect when running a speed test from the Orbi Pro's firmware, but it never seems to get above 550 and that was my concern (and I mistakenly thought my laptop direct connected was limited to 550). I was worried that the Orbi was somehow restricted to 550 and I needed new hardware. 

       

      However, while my concerns about making sure I am getting the speeds I pay for from my ISP, I can say that we hardly ever have any issues streaming, gaming, downloading, etc. I work from home and almost never have any issues. This is just me being **bleep** and wanting maximum speed! 

       

      I do have a somewhat separate question. This 550 speed test issue concerned me so much that I purchased a new cable modem that was rated for 2.5gbps, BUT, I don't think I need it. My previous cable modem was 3 years old and rated for up to 1gbps. If the Orbi can never go above 1gbps, then the new cable modem might be moot. Unless it is a good idea to upgrade cable modems every 3 years or so? I wouldn't think that would be necessary. What are your thoughts?