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Forum Discussion
Wakey
Nov 02, 2019Star
Speeds have plummeted after latest update.
New to Orbi and have been delighted with its speed. I have 500 internet and all over the house was getting very fast speeds and always without exception full upload speed of 35. As soon as I’ve u...
Orbi-Roc
Nov 02, 2019Luminary
Same here FURRYe38 . A factory reset after each firmware update has kept me safe from all those issues I read about. Just curious Wakey -- did you check your log? Just wandering if perhaps something else is getting in the way and causing your system down to crawl.
Wakey
Nov 03, 2019Star
I didn’t check any log, but it slowed when the new firmware was installed, and went back to how it was when I rolled it back, so it seems to be the firmware. It also seems to be the firmware on the satellites from the fact it went back to what it was when the satellites were rolled back before the router itself. Router has always showed 500+ speed when doing a speedtest on it even after the dubious new firmware was installed, so it was either the backhaul or the wireless performance that was degrading under new firmware.
I’ve seen a lot of reports across the internet of the same thing, so for some reason this firmware is affecting a lot of people. Have you got a very fast internet connection of plus 200 because the reports seem to be coming from those people?
- Orbi-RocNov 04, 2019Luminary
Hi again Wakey . Yes, I understand. But you attribute the performance loss directly to Netgear's latest firmware; and although this be indeed be the case, one would think that ALL users would be experiencing the same thing; which I do not believe to be the case. The reason I was asking if you checked your Admin log is to see if, by any chance, you may have been bombarded with DoS attacks which can bring any network down to crawling speed and even bring the network down competely. Not every time, but I've had many instances of performance degradation; and upon checking the router's Admin log, I would find hundreds of DOS records. But I am no expert in the field, far from it. Just thought I'd pass it on any way.
- Ragar99Nov 04, 2019Luminary
You guys are insane if you think a factory reset after every firmware update is the answer. I have better things to do.
- FURRYe38Nov 04, 2019Guru - Experienced User
I ran my RBK50 for over 5 days and saw no slow down in speeds, wired or wireless, from RBR or RBS with v38 loaded. Others who have reported having issues after the FW update were able to get there systems up and runing after a factory reset. Haven't see a ton of loss in speeds being reported other than bad experiences before the reset and naming of devices which NG is aware of. There maybe other outstanding issues that maybe causing your speed to slow down other than it just being FW.
IF your back up and running again then then all that matters. I would check next time when a FW update is available, download the files and manually install them to the RBS then RBR and then factory reset and setup from scratch. Save a new backup configuration to file for safe keeping. You can even factory reset and re-load a backup configuration from file to save time should a reset be needed.
Good Luck.
Wakey wrote:I didn’t check any log, but it slowed when the new firmware was installed, and went back to how it was when I rolled it back, so it seems to be the firmware. It also seems to be the firmware on the satellites from the fact it went back to what it was when the satellites were rolled back before the router itself. Router has always showed 500+ speed when doing a speedtest on it even after the dubious new firmware was installed, so it was either the backhaul or the wireless performance that was degrading under new firmware.
I’ve seen a lot of reports across the internet of the same thing, so for some reason this firmware is affecting a lot of people. Have you got a very fast internet connection of plus 200 because the reports seem to be coming from those people?
Wakey wrote:I didn’t check any log, but it slowed when the new firmware was installed, and went back to how it was when I rolled it back, so it seems to be the firmware. It also seems to be the firmware on the satellites from the fact it went back to what it was when the satellites were rolled back before the router itself. Router has always showed 500+ speed when doing a speedtest on it even after the dubious new firmware was installed, so it was either the backhaul or the wireless performance that was degrading under new firmware.
I’ve seen a lot of reports across the internet of the same thing, so for some reason this firmware is affecting a lot of people. Have you got a very fast internet connection of plus 200 because the reports seem to be coming from those people?
- Retired_MemberNov 04, 2019
FURRYe38 wrote:I ran my RBK50 for over 5 days and saw no slow down in speeds, wired or wireless, from RBR or RBS with v38 loaded. Others who have reported having issues after the FW update were able to get there systems up and runing after a factory reset.
You conveniently left out the huge group who reverted/rolled back their firmware and saw great results.
- Orbi-RocNov 04, 2019Luminary
I doubt very much that any contributor to this Community would conveniently leave anything out, just for the sake a making an argument.
One important factor to remember is that people who come to this Community (and so many other like forums) are folks who have encountered an issue with their device or related software that they cannot resolve on their own; so they come here to seek help and advice from their fellow 'club members.'
So if we want to talk about conveniently leaving out a huge group, that huge group is perhaps better defined as the thousands of users who have not encountered any hiccups that they could not resolve on their own.