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Forum Discussion
Wakey
Nov 02, 2019Star
Speeds have plummeted after latest update.
New to Orbi and have been delighted with its speed. I have 500 internet and all over the house was getting very fast speeds and always without exception full upload speed of 35. As soon as I’ve u...
Retired_Member
Nov 04, 2019
FURRYe38 wrote:I ran my RBK50 for over 5 days and saw no slow down in speeds, wired or wireless, from RBR or RBS with v38 loaded. Others who have reported having issues after the FW update were able to get there systems up and runing after a factory reset.
You conveniently left out the huge group who reverted/rolled back their firmware and saw great results.
Orbi-Roc
Nov 04, 2019Luminary
I doubt very much that any contributor to this Community would conveniently leave anything out, just for the sake a making an argument.
One important factor to remember is that people who come to this Community (and so many other like forums) are folks who have encountered an issue with their device or related software that they cannot resolve on their own; so they come here to seek help and advice from their fellow 'club members.'
So if we want to talk about conveniently leaving out a huge group, that huge group is perhaps better defined as the thousands of users who have not encountered any hiccups that they could not resolve on their own.
- FURRYe38Nov 04, 2019Guru - Experienced User
And for the sake of argument, I'm not here to argu anything, just here to help those get there problems solved. It is why the community is here for.
- Retired_MemberNov 04, 2019
FURRYe38 wrote:And for the sake of argument, I'm not here to argu anything, just here to help those get there problems solved. It is why the community is here for.
That's my point,...you want to help...but you're not being smart about it.
- Ragar99Nov 04, 2019Luminary
Orbi-Roc wrote:So if we want to talk about conveniently leaving out a huge group, that huge group is perhaps better defined as the thousands of users who have not encountered any hiccups that they could not resolve on their own.
You are mistaken in your assessment. Numerous people have issues and don't post here or call Netgear. They may not know about their support options or don't have time. There are also a ton of people that don't know they have a problem, i.e. they are only getting 50 Mbps and don't realize it.
- Orbi-RocNov 04, 2019Luminary
Ragar99 . I don't think I am mistaken, but I respect your opinion. What I believe is that people that have issues with NG or Armor post here; and I believe that they represent the exceptions and not the mass of satified users.
As for "Numerous people have issues and don't post here or call Netgear. They may not know about their support options or don't have time." Oh yes, the silent majority!
"There are also a ton of people that don't know they have a problem, i.e. they are only getting 50 Mbps and don't realize it." Humm ... I assume that not everyone is a technical guru, I sure am not. But I would think that the great majority of people would know about a chronic drop in performance; and I'd be willing to bet that the great majority of people would try to find out why. If they don't, perhaps the hardware they bought is overkill for their needs.
Any way, I'm done here. Have a good day.
- Ragar99Nov 04, 2019Luminary
Orbi-Roc Netflix recommends 25 Mbps to stream UHD, so a lot people won't notice a drop in performance. Gearheads in this forum constantly check speeds and are not indicative of the average Orbi user. I can get close to 500/500 on my iPhone, but if my Orbi dropped to 50 Mbps I don't think I'd notice.
- Retired_MemberNov 04, 2019
Orbi-Roc wrote:I doubt very much that any contributor to this Community would conveniently leave anything out, just for the sake a making an argument.
One important factor to remember is that people who come to this Community (and so many other like forums) are folks who have encountered an issue with their device or related software that they cannot resolve on their own; so they come here to seek help and advice from their fellow 'club members.'
So if we want to talk about conveniently leaving out a huge group, that huge group is perhaps better defined as the thousands of users who have not encountered any hiccups that they could not resolve on their own.
The group I refer to are those who did NOT jump through dozens of unneceassry step OR perform a factory reset. These folks simlpy reverted their firmware and got back to where they were and hopfully learned a valuable lesson in dealing with firmware updates.