NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MelvinV
Sep 14, 2020Aspirant
SSID Intermittently Disappearing
Hi, I just bought an Orbi RBR20 with 2 Satelites (only using 1). I have 1Gig with Verizon Fios>pfSense router >Unifi switch>Orbi. My Orbi is in AP mode. This problem was occuring on firmware 2.3.5.30...
- Sep 15, 2020Connecting directly to the modem did not resolve the issue. After further investigation I realized that the router device was actually losing its Internet connection. I went out and purchased a new device in so far so good with all the default settings. Thank you for your help.
Mstrbig
Sep 14, 2020Master
MelvinV wrote:Hi, I just bought an Orbi RBR20 with 2 Satelites (only using 1). I have 1Gig with Verizon Fios>pfSense router >Unifi switch>Orbi. My Orbi is in AP mode. This problem was occuring on firmware 2.3.5.30 and I've updated the firmware to 2.5.1.16. I have factory reset it after the FW upgrade.
Both SSIDs just disapear from time to time and they come back. It could work for an hour or 15 minutes.
So both router and satellite are on 2.5.1.16? And you reset both the router and satellite?
Do you have any other WIFI system broadcasting close by? You can use NetSpot to see what channel other neighbors are on and move your WIFI to another channel less used.
MelvinV
Sep 14, 2020Aspirant
So both router and satellite are on 2.5.1.16? YES
And you reset both the router and satellite? YES
Do you have any other WIFI system broadcasting close by? YES
You can use NetSpot to see what channel other neighbors are on and move your WIFI to another channel less used. Done.
Will monitor and report back.