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Solved
SSID Intermittently Disappearing
Hi, I just bought an Orbi RBR20 with 2 Satelites (only using 1). I have 1Gig with Verizon Fios>pfSense router >Unifi switch>Orbi. My Orbi is in AP mode. This problem was occuring on firmware 2.3.5.30...
- Connecting directly to the modem did not resolve the issue. After further investigation I realized that the router device was actually losing its Internet connection. I went out and purchased a new device in so far so good with all the default settings. Thank you for your help.
MelvinV wrote:Hi, I just bought an Orbi RBR20 with 2 Satelites (only using 1). I have 1Gig with Verizon Fios>pfSense router >Unifi switch>Orbi. My Orbi is in AP mode. This problem was occuring on firmware 2.3.5.30 and I've updated the firmware to 2.5.1.16. I have factory reset it after the FW upgrade.
Both SSIDs just disapear from time to time and they come back. It could work for an hour or 15 minutes.
So both router and satellite are on 2.5.1.16? And you reset both the router and satellite?
Do you have any other WIFI system broadcasting close by? You can use NetSpot to see what channel other neighbors are on and move your WIFI to another channel less used.
I've attached a screen shot. My devices are vibes and Laboratory. I looked at the channels on the device and I don't see a lot of options. Is the goal to just select channels that are least used. I tried a few changes but it didnt seem to make a difference.
MelvinV wrote:I've attached a screen shot. My devices are vibes and Laboratory. I looked at the channels on the device and I don't see a lot of options. Is the goal to just select channels that are least used. I tried a few changes but it didnt seem to make a difference.
2.4Ghz is a little more important to be on a cleaner channel than 5Ghz as it broadcasts further. So the best thing to do is pick a less used channel and try to stick with 1, 6 or 11, as they don't overlap each other. As far as 5Ghz, just pick a channel to get it off auto.
It's still getting disconnects at channel 10 and 40. Those channels are not in use according to NetSpot.
So does that rule out a channel issue?
Also, is it a channel issue if both SSIDs go down?
Open to trying anything else.
