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Solved
SSID Intermittently Disappearing
Hi, I just bought an Orbi RBR20 with 2 Satelites (only using 1). I have 1Gig with Verizon Fios>pfSense router >Unifi switch>Orbi. My Orbi is in AP mode. This problem was occuring on firmware 2.3.5.30...
- Connecting directly to the modem did not resolve the issue. After further investigation I realized that the router device was actually losing its Internet connection. I went out and purchased a new device in so far so good with all the default settings. Thank you for your help.
MelvinV wrote:Hi, I just bought an Orbi RBR20 with 2 Satelites (only using 1). I have 1Gig with Verizon Fios>pfSense router >Unifi switch>Orbi. My Orbi is in AP mode. This problem was occuring on firmware 2.3.5.30 and I've updated the firmware to 2.5.1.16. I have factory reset it after the FW upgrade.
Both SSIDs just disapear from time to time and they come back. It could work for an hour or 15 minutes.
Not sure what to do or what other information to provide. Please let me know if you can offer any advise.
Thanks!
Sometimes switches and other devices can cause anomalies and you have 2 devices before the Orbi router. For testing purposes, take the network cable going into the PfSense and plug it into the Orbi router, bypassing the pfSense router and Unifi switch. So now you would be connected directly to the ONT provided by Verizon. Set the Orbi in router mode. See if that solved the issue.
- Connecting directly to the modem did not resolve the issue. After further investigation I realized that the router device was actually losing its Internet connection. I went out and purchased a new device in so far so good with all the default settings. Thank you for your help.