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Forum Discussion

rugbydman's avatar
rugbydman
Aspirant
Apr 05, 2018

SSID Naming

Hi. I just got my orbi rbk50. When setting up the system I tried to create the same ssid name as my old system which included a ‘  orbi setup says I can’t use this. So that means all my LIFX lightbu...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 05, 2018

This an Apostrophy? ( ' )

 

Maybe some thing NG doesn't support on the Orbi system. i usually don't use specialized characters in SSID names. Maybe a ( - ) dash is all.

 

You might ask NG support over phone weather they support that character or not.

 

  • rugbydman's avatar
    rugbydman
    Aspirant
    Apr 05, 2018

    if i change ssid i have to hard reset too many things

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 05, 2018

      Well for short term, you may have to. If this is something NG may fix, if they do, will take a while.

       

      You'll have to contact NG support about this.

       

       

      • rugbydman's avatar
        rugbydman
        Aspirant
        Apr 06, 2018

        Hi. Does anyone know if the latest update solves this problem