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Forum Discussion

rlshaw's avatar
rlshaw
Aspirant
Nov 09, 2021

Strange Orbi RBR750 Network Map

Hi, anyone have an idea why my neighbor's Orbi Satellite (GARYB-SURFACE) is appearing (offline) as below in our Network Map?  I checked with him and he says it's conncted to his router. 

 

 

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 09, 2021

    Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

     

    For Orbi app help and information, Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you