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Forum Discussion

knute1944's avatar
knute1944
Follower
Oct 27, 2022

Strange satellite added to my network-cant delete

An additional satellite device has appeared in my network diagram. It appears in a reddish color, has no devices connected, is offline, has an internal IP address, has a MAC addr…don’t know how it got here or how to delete it…any thoughts on this would be most appreciated…

1 Reply

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator
    Oct 31, 2022

    Hello knute,

     

    Welcome to the NETGEAR Community!

     

    I understand that you have an unknown satellite attached to your Orbi network. 

     

    Please navigate to the following settings on Orbi app to remove the additional satellite:

     

    1. Launch the Orbi or Nighthawk app.
    2. Tap the Device Manager tile.
      A list of online and offline devices that are connected to your network displays.
    3. Select an offline device.
    4. Tap Delete This Device.

    Best,

    Kevin

    Community Team