NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Strange wireless backhaul status! (RBR20 - V2.3.5.30)
Hello, I have a strange situation with my Orbi setup, I have the Router and a Satalite_Basement in one floor, on another floor i have 2 Satalites, Satalite_Living Room and Satalite_Orbi Voice, I'...
Swap RBS postions to see if the status follows or changes.
Power OFF all RBS then bring then ON 1 at a time to check status.
Possible Orbi App issue.
Where is your phone connected too when your working with the app? Should be at the RBR.
Distance should not be less that 30 feet. More distance is preferred. However building materials will impact the signal.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What happens if you temporarily turn OFF the RBS and leave 1 ON at a time.
Is Daisy Chain enabled?
Seen various issues with the Orbi App. It should be working ok.
Has a factory reset and setup from scratch been performed since last FW update?
FURRYe38 wrote:What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
It is 30 Feet or a less.
What happens if you temporarily turn OFF the RBS and leave 1 ON at a time.
It works only if the RBS is close to RBR which is only 1 in my case.
Is Daisy Chain enabled?
Yes
Seen various issues with the Orbi App. It should be working ok.Has a factory reset and setup from scratch been performed since last FW update?
Yes
Swap RBS postions to see if the status follows or changes.
Power OFF all RBS then bring then ON 1 at a time to check status.
Possible Orbi App issue.
Where is your phone connected too when your working with the app? Should be at the RBR.
Distance should not be less that 30 feet. More distance is preferred. However building materials will impact the signal.
FURRYe38 wrote:Swap RBS postions to see if the status follows or changes.
Power OFF all RBS then bring then ON 1 at a time to check status.
Possible Orbi App issue.
Where is your phone connected too when your working with the app? Should be at the RBR.
Distance should not be less that 30 feet. More distance is preferred. However building materials will impact the signal.
I moved 2 RBS few feet, then turned all off and then one on at a time, now all is greed, thanks a lot :)
Glad it's working now. Placement is key. There can be a sweet spot, sometimes you just gotta find it.
Enjoy. :smileywink: