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Forum Discussion
Streaming from network devices stops due to constant DHCP lease renewal?
I've had nothing but trouble with the orbi system but mostly we have battled to a stalemate. The one remaining thing I can't tolerate is constant dropping of streams from Apple TV, Amazon Fire sticks...
poswald wrote:
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It seems to be caused by reissuing IP addresses. For example I constantly get ‘Lost internet connection’ on the 4th gen Apple TV even if it isn’t playing anything. When It's playing music then it drops the stream and stops. Pressing play immediately starts it again without delay.. it's not an internet problem, it's a local network issue. It’s accompanied by a log entry on the Orbi:
- [DHCP IP: 10.0.0.8] to MAC address xxxxxx, Sunday, October 14, 2018 09:59:41
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Do you notice that those devices change from 2.4GHz to 5GHz or vice versa when this interruption happens?
I noticed that some of my devices suddenly decide to move between the two bands back and forth, together with this change there will be internet interruption for a short period and a DHCP message like the one you mentioned in the Logs.
I am seeing the same exact issue - with constant dhcp ip issuing and clients continuously dropping from the network. And my newest macbook pro willl not reconnect, and occassionally other macbooks, iphones and ipads suffer the same issue. We don't have many heavily used, non-ios clients, but my canon printer hasn't been able to be used without restarting it, either. I've also tried all sorts of various options and placements, and am stuck, and frustrated because it disrupts business video calls and demos all the time! We have a 5000 sqft home and have tried R-S-S daisy chain and S-R-S configurations, with no improvement. I'll have a day or two with no issues, and then mornings like just now where it dropped almost a dozen times within an hour.
I do notice that sometimes I'm connected to 2.4 and sometimes 5, though I don't know if it constantly flip-flops back and forth. I'll watch for that. Maybe I'll try to force the 5 connection only either through the clients or the router, and see if that stabilizes things.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually for R-S-S.
lizabny wrote:
I am seeing the same exact issue - with constant dhcp ip issuing and clients continuously dropping from the network. And my newest macbook pro willl not reconnect, and occassionally other macbooks, iphones and ipads suffer the same issue. We don't have many heavily used, non-ios clients, but my canon printer hasn't been able to be used without restarting it, either. I've also tried all sorts of various options and placements, and am stuck, and frustrated because it disrupts business video calls and demos all the time! We have a 5000 sqft home and have tried R-S-S daisy chain and S-R-S configurations, with no improvement. I'll have a day or two with no issues, and then mornings like just now where it dropped almost a dozen times within an hour.
I do notice that sometimes I'm connected to 2.4 and sometimes 5, though I don't know if it constantly flip-flops back and forth. I'll watch for that. Maybe I'll try to force the 5 connection only either through the clients or the router, and see if that stabilizes things.
FURRYe38 wrote:
V2.2.1.210What FW is currently loaded?
ISP is Spectrum Charter, and modem is Arris T1602AWhat is the Mfr and model# of the ISP modem the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
router to sat1 is 57', router to sat2 is 42', sat1 to sat2 is 52 - I've tried several different configs, this is just where they're at right now.
auto on 2.4, and 48 on 5. mac scan shows 11 is best for 2.4 and it is currently on 8, so I'll change that. 161 is best for 5, but that's not an option through the ui, and I haven't been able to telnet in to change it as instructed in some post.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Of course, yes. My strongest RSSI via the mac scan comes in at -74 and shows three bars where I am scanning from in my office. There are seven others, strongest at -85 (two bars), weakest at -94 (one bar).
done (noting that ipv6 was already disabled, and based on note below and that I'm on .210, I left daisy chain enabled) I'll check back in a day or so with updates on these settings.Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
I'll run this for a day or so, and may switch daisy chain to see if that helps/hurts. ditto for fast roaming.If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually for R-S-S.
I've also been reading and trying the things at https://windsorwebdeveloper.com/making-netgear-orbi-great-again/ up to this point, and have dropped the 2.4 signal to 25% (I want to discourage 2.4 swapping) and 5 to 75%. And I've set my mac network hardware mtu to 1453. I may stop making so many changes or reset and do some things one at a time, if I have time to further troubleshoot once the system is stable.
Thank you for your help!lizabny, ekhalil:
Thanks for replying and sorry you're seeing it too.. you're both describing 2.4GHz to 5GHz changes but I actually now suspect it's the router deciding to go from 20Mhz wide bands to 40Mhz wide bands and vice versa within the 2.4GHz network. Usually, 40Mhz wide bands are a bad idea in a crowded Wifi environment. What netgear seemingly is doing is looking for noise and if it sees a network nearby it switches to the more narrow 20MHz band. It could also be both 20<->40Mhz switching and 2.4<->5GHz switching though... who knows. Part of the problem is that the orbi doesn't actually log enough about what it's actually doing to be able to know.
There is a setting in the advanced page to turn off the adaptive switching but I don't know if that means it sticks with 20 or with 40MHz wide channels or if you can choose... I'll have to investigate tonight.
I'm starting to think this is the main issue.
lizabny:
Regarding your printer, I did have a printer issue before and it was due to the orbi allowing usage of channel 14 or something that the printer didn't support. I explicitly set the value on the orbi to not use that channel and it fixed it. You can perhaps search the forums for it.
FURRYe38:
I hope NetGear is paying you to be a 1st tier customer support because that's basically what you're doing here. It would be nice if they were more active. That being said, one thing a customer support person would do is encourage people to open their own threads to discuss instead of dropping the same debugging info which restarts a new conversation in the same thread. Just because someone says 'I'm having that issue too' doesn't mean it's acutally the same issue and it gets confusing reading 3 or 4 issues in one thread. It's also hard to point to it later as a solved thread.
Anyway, I mean that as advice and not a criticism. I appreciate that you're trying to help everyone here.
