NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BarryTreg's avatar
BarryTreg
Apprentice
Aug 11, 2018

Stuck in the middle?

I've one satellite, about 30ft away from the base. My system is very stable now under 2.4.1.16.

But, one odd thing I see is in  my home my bedroom is about half way between the 2 units, and when I use my lenovo yoga book tablet in the bedroom the connection drops and reconnects every few minutes. Streaming is not interrupted, but I get disconnect and reconnect messages. This doesn't happen anywhere else!

So I am thinking the tablet may be swapping continually between satellite and base. Would that make sense in explaining the drops and reconnects?

So is there a stuck in the middle issue? and any settings I can tweak to prevent this?

Daisy chain off

MIMO off

Fast roaming off

Daisy chain off

all transmit powers at 100%

20/40 Mhz coex on.

2.4 channel Auto

5 channel 36

 

 

 

 

 

 

Troubleshooting

6 Replies

Sort By
  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 11, 2018

    Try manual channel 1, 6 or 11. 

    IF this is the only device doing this, maybe something with the device thats not working well with the orbi. 

    As a test, turn OFF the satellite, does this device keep connected or still lose connection? 

    Does the device do this closer to the satellite? 

     

    Sate the system been powered OFF for 1 minute then back on after the FW was updated? 

  • st_shaw's avatar
    st_shaw
    Master
    Aug 11, 2018

     

    In general, you should set the router manually to channel 1, 6, or 11 on 2.4 GHz.

     

    Yes, this can happen if devices are right in the middle.

     

    You could move either the router or the satellite, so one is stronger in the bedroom.

     

     

    • BarryTreg's avatar
      BarryTreg
      Apprentice
      Aug 12, 2018

      Hi,

      Well, I changed the channel to 6 and it seems to have stopped the disconnect and reconnect. Thanks for suggestion. 

      Looks like the satellite hooked into more wireless devices as well.

      Couple of observations:

      1) the satellite now shows up in router as a connected device, not as a connected satellite

      2) satellite stays on channel 13. I am assuming this is 'cos i haven't rebooted the satellite after changing to channel 6.

  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 13, 2018

    Try rebooting the satellite, then the router and let it come to ready. Should appear as a connected satellite...

     

    • BarryTreg's avatar
      BarryTreg
      Apprentice
      Aug 20, 2018

      Did all the reboots etc... So then the disconnects went away but has been replaced with buffering on video and audio streaming. Tried to set it all back to what is was, but can't stop this buffering. 

      So, given up now on using Orbi as a router and switched to AP mode. So far, that seems to have fixed it all up.