NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tony4069's avatar
tony4069
Aspirant
Feb 06, 2018

Sudden decrease in download speeds

Hi - I bought an Orbi system about 6 weeks ago and it worked well until last week when I noticed that the download speed has dropped from around 56Mb/s to around 20Mb/s.  When I begin the speed test the download immediately peaks at 56Mb/s and then progressively drops to a minimum.  Upload speed remain at around 23Mb/s.

 

I have re-installed the latest software, did a new setup and tried both router and AP options without any change.  When I connect to my modem/router i get full speeds up and down with no problems.

 

Can anyone help me with this?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Is this happening on both wired and wireless connections?

     

    DarrenM