NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ravitandon
Jun 30, 2018Follower
Super annoying firmware V2.1.4.16 restarts my router frequently
I originally bought the RBK50 combo of a RBR50 & RBS50 for my condo and things worked great. Once I moved to a new home of tri-levels, I got another RBS50 so that each floor has its own mesh.
I...
tucsontico
Jul 01, 2018Virtuoso
Here are some tips that worked for me and other folks on this community site:
1) Turn off all the devices connected to your ORBI system (or as many as possible). Do a factory reset of all the ORBI devices (Router & Satellites). Manually reload the latest firmware on each satellite first (One at a time). Manually reload the latest firmware on the router. Allow the system to "settle" 5-10 minutes. Re-sync the satellites if they're not showing a good connection. Turn on your devices one at a time starting with the ones you want connected to the router. Check the connection status of your devices after about 10-15 minutes.
2) DO NOT use the built-in speedtest to check your connection speed. Use a browser or smartphone app. (The built-in test has flaws that can throttle your speed.)
3) Check the channels set for 2.4 & 5 gHz frequencies. If you live in a densely populated area there may be interference. Try channel 1 or 6 for 2.4 gHz and 40 or 48 for 5 gHz. DO Not use auto.
4) Try moving the satellites a bit closer or farther from the router to prevent cross-talk. Also, turn OFF "Enable Dasiy Chain" in Advanced>Advanced Setup>Wireless Settings.
5) Search this forum for methods on how to telnet into the router to turn off auto updates.
Good luck and keep us posted.