NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Drake0508
Jan 17, 2017Star
Support Phone Number
I have looked on the website but cannot find the number to phone Support. I am trying to register my device and the website is telling me that the device has already been registered. Any help would be...
DarrenM
Jan 17, 2017Sr. NETGEAR Moderator
Hello Drake0508
If you could send me a private message with the serial number of the product and your email I will try to get the info to support or look into why its already registered.
DarrenM
vconrad16
Oct 04, 2018Aspirant
I updated to the latest firmware, 2.2.1.210 and now I cannot connect to the internet, no Wifi or very sporadic connection. Cannot find a number to call. System was working perfectly prior to update. This problem is caused by you and I cannot get help
- FURRYe38Oct 04, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try a factory reset and set up the system again from scratch with the modem. Walk thru the setup wizard with a wire connected PC and Browser connected to the routers web page at 192.168.1.1.
vconrad16 wrote:
I updated to the latest firmware, 2.2.1.210 and now I cannot connect to the internet, no Wifi or very sporadic connection. Cannot find a number to call. System was working perfectly prior to update. This problem is caused by you and I cannot get help