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Forum Discussion
jakistra
Jun 04, 2020Aspirant
Support promised a refund over a month ago
My Orbi had frequent drops to the point where it was 4-5 times a day. I called support to get help. They informed me that my service contract had elapsed. I ordered a new service contract for $229.99...
ChristineT
Jun 05, 2020NETGEAR Employee Retired
Hello jakistra ,
Thank you for brining this to our attention! I've ask Christian_R to assist me with checking on the status of your refund. He'll post an update once he can determine the status.
FURRYe38 ~ Thanks for the shoutout! :-)
tomschmidt ~ Thanks for sharing your insight!
Kind Regards to all,
ChristineT
- jakistraJun 15, 2020Aspirant
Update: I have not received my refund yet.