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Forum Discussion
Chad6298
Jan 17, 2021Follower
Switched to AT&T Fiber from Spectrum
My AT&T router/modem is connected to the internet, but my Orbi wont connect to the internet. I factory reset the orbi router but it still won’t connect. It connects to the 2 satellites but not the int...
vajim
Jan 17, 2021Master
Chad6298 wrote:
My AT&T router/modem is connected to the internet, but my Orbi wont connect to the internet. I factory reset the orbi router but it still won’t connect. It connects to the 2 satellites but not the internet. Does anyone know how to get the orbi connected to the internet? One of the support personnel I talked with at AT&T said the tech should of done a IP passthrough.
IF you're using another router (which it sounds like you are) you MUST place one in the AP mode. BTW 2 routers is NOT recommeded.
Hope this helps:
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point