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Forum Discussion
TCL ROKU TV no longer connecting to internet either wireless or wired after orbi RBR40 update
Hi Forum: 2 days ago there was a firmware update on my RBR40 router--not the satellites. After rebooting, all my connected devices came back EXCEPT my 2 TCL TV's which run on the Roku platform. No...
I would try a full power OFF of the Rokus, RBR and BS and ISP modem for 1 minute, the power ON with the ISP modem first, then RBR and RBS, then power ON the roku to see if they connect.
What version of FW is currently loaded on the Orbi system?
I have already done as you suggested after the firmware updated, and it didn't work. Again, the Roku can see the network, but cannot connect to the iternet. And all my other devices connected. I'm using Firmware V2.5.1.22
Try changing the DNS on the RBR, under Advanced tab/Settings/Internet...Apply and reboot the RBR and Roku...
What is the mfr and model# of your ISP modem that the RBR is connected too?
It is a Technicolor Modem Model TC8717T provided by Spectrum.
Thank you--that seems to be what I will need.
I am likely going to do that--change to manual DNS settings and use OpenDNS, google dns, and I can choose a third.
Couple of questions if you know the answer--will I need to RESET my RBR or just reboot?
And would creating a VPN be another way to do it--I could just have my Roku's connect to the VPN and leave everything as is? I've never tried that before.
Reboot