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Forum Discussion

meilge's avatar
meilge
Aspirant
Apr 02, 2019

Tech Support

Can anyone tell me how to actually contact tech support. Their website clearly states that I am entitled to complimentary telephone support for 90 days but no where does it provide a phone number. Th...
meilge's avatar
meilge
Aspirant
Apr 02, 2019

I have an Orbi. I have not filed a ticket. I'm trying to take advantage of the free telephone support that I am entitled to.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 02, 2019

I believe you have to file a ticket first and give the details of the problems. Then someone at NG will review and then you'll be able to contact NG via phone. 

 

If there is a problem, maybe we can help here as well. 

 

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 02, 2019