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Forum Discussion
Temporarily Disable 5G on Orbi RBR 50
I have some new Arlo cameras that require I have my iPhone 13 Pro and the new cameras on the 2.4g frequency in order to set them up. How can I temporarily disable the 5g on my Orbi RBR50 and its sat...
Oh - All of my Arlo cameras were using a hub so maybe that is why I never had a problem. If you're trying to connect an Arlo camera directly to your wifi router's 2.4Ghz then apparently you do have to connect your phone to 2.4Ghz: https://kb.arlo.com/000062370/How-do-I-connect-my-mobile-device-to-a-2-4-GHz-WiFi-network-to-set-up-my-Arlo-camera
Mikey94025 wrote:
If you're trying to connect an Arlo camera directly to your wifi router's 2.4Ghz then apparently you do have to connect your phone to 2.4Ghz: https://kb.arlo.com/000062370/How-do-I-connect-my-mobile-device-to-a-2-4-GHz-WiFi-network-to-set-up-my-Arlo-camera
That's not my experience.
Could you please explain your comment that it is not your experience please? Are you saying you have set up the Arlos without connecting both the phone and the camera to the 2.4?
Thanks for the help.
rdgallo wrote:
Could you please explain your comment that it is not your experience please? Are you saying you have set up the Arlos without connecting both the phone and the camera to the 2.4?
Thanks for the help.
I have set up Arlos many many times. The Arlo app can complete the setup when connected to 5 GHz.
It doesn't always work, but it isn't impossible.
Have you tried seeking help in the Arlo community?
Arlo Smart Home Security - Arlo Community
Yes, I have asked questions on the Arlo Community. I am starting to think I need to update my network equipment to get enough coverage to connect the cameras. My present system is an Orbi RBR 50 with one satellite. The network in areas around the outside of my house is pretty weak in spots, and I think that is working against me. I am considering upgrading the Orbi to an Orbi 753 that has two satellites. As far as connecting to the network, I have received info saying I have to have the camera and the iphone connected to 2.4g when setting up and other info that says that is not true. So, I thought I would try hooking up using the 2.4g to see if I have better results, but have not found a good way to just turn off the 5g temporarily. One would think the makers of the routers would give you this option. I guess that would make it too easy.