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Forum Discussion
astake
Apr 11, 2020Aspirant
Temporary disable all 5GHz channels of Orbi router.
I need to disable the 5GHz channels in order to add new smart home devices which support 2.4GHz only. I have no clue to separate the SSID of 5GHz & 2.4GHz. I found the way to disable 5GHz temporary f...
tomschmidt
Apr 11, 2020Virtuoso
Try this method which works for most IoT devices that require your smart phone to also be on the 2.4GHz frequency to configure their WiFi.
1. Launch a web browser from a computer or mobile device that is connected to the Orbi network.
2. Enter orbilogin.com or 192.168.1.1 (IP address of your router's LAN port).
3. The login window opens, enter username "admin" and the password that you configured for your router.
4. Click Advanced tab > Advanced Setup > Wireless Settings.
5. Uncheck the box "Broadcast SSID" for the 5GHz frequency and click Apply to save the settings.
6. Confirm that your smartphone is connected to the 2.4GHz frequency. If it is still connected to the 5GHz frequency, then "Forget" the WiFi network for your SSID, then reconnect to it and enter your SSID password. Now your smartphone should be on the 2.4GHz frequency.
7. Try connecting your IoT device to the Orbi network per its setup instructions.
8. If it works, re-enable the broadcast SSID option for the 5GHz frequency.
9. On your smartphone, turn WiFi off and back on again and it should reconnect to the strongest signal.
10. If your smartphone did not reconnect to the 5GHz frequency, then "Forget" the WiFi network again for your SSID, then reconnect to it and enter your SSID password.
astake
Apr 11, 2020Aspirant
tomschmidt wrote:Try this method which works for most IoT devices that require your smart phone to also be on the 2.4GHz frequency to configure their WiFi.
1. Launch a web browser from a computer or mobile device that is connected to the Orbi network.
2. Enter orbilogin.com or 192.168.1.1 (IP address of your router's LAN port).
3. The login window opens, enter username "admin" and the password that you configured for your router.
4. Click Advanced tab > Advanced Setup > Wireless Settings.
5. Uncheck the box "Broadcast SSID" for the 5GHz frequency and click Apply to save the settings.
6. Confirm that your smartphone is connected to the 2.4GHz frequency. If it is still connected to the 5GHz frequency, then "Forget" the WiFi network for your SSID, then reconnect to it and enter your SSID password. Now your smartphone should be on the 2.4GHz frequency.
7. Try connecting your IoT device to the Orbi network per its setup instructions.
8. If it works, re-enable the broadcast SSID option for the 5GHz frequency.
9. On your smartphone, turn WiFi off and back on again and it should reconnect to the strongest signal.
10. If your smartphone did not reconnect to the 5GHz frequency, then "Forget" the WiFi network again for your SSID, then reconnect to it and enter your SSID password.
Thanks but no luck. I tried to forget then turn the WiFi off or turn the phone off then back again. My I phone always connected back to 5GHz. I disabled 5GHz SSID broadcast and set 5GHz power to 25%.
- tomschmidtApr 20, 2020Virtuoso
If your iPhone keeps connecting to the 5GHz band, then try moving further away from your router and satellite with the phone. The 2.4GHz signal has a longer range than 5GHz, but a slower bandwidth. So if you are 50 feet or more away from the router/satellite, your phone may change to the 2.4GHz signal. Once it does, then do the setup of the IoT device.