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Forum Discussion
Solved
The Curse of the Changing Names
I've recently been re=victimized by the dreaded "Curse of the Changing Names"--i.e., when I go through the effort to change the name of a device connected to the Orbi network, it typically rapidly cha...
subarctic wrote:I'm on 2.5.0.38.
Device rename was broken on v2.5.0.38, which was pulled from NG support website. Manually upgrade Orbi/Satellite to the latest firmware version 2.5.1.8, which contains the fixes for device rename issue.
My RBR50 remains on firmware 2.3.5.30 and device names "work fine." Which firmware release are you on?
I'm on 2.5.0.38.
I don't know if I tried renaming devices when I was on 2.3.5.30. But I have tried it several times in the past, on a few different firmware varriants, and the results were similar--sometimes my names "stuck" but most of the time they did not. This is the first time, however, that the Orbi has assigned my devices inaccurate names.
subarctic wrote:I'm on 2.5.0.38.
Device rename was broken on v2.5.0.38, which was pulled from NG support website. Manually upgrade Orbi/Satellite to the latest firmware version 2.5.1.8, which contains the fixes for device rename issue.
Thanks for the advice to manually update the firmware! In the past, I've only updated via checking for updates in either the app or the web interface.
I've downloaded the firmware updates for both the satellite and the router. As stated in the manual, I'm trying to update the satellite first--but I'm having no luck. I've downloaded it, copied the .zip to my desktop, and un-zipped the file. I've gone into the web interface into the manual update. I've selected my satellite, clicked "upload" and then "opened" the firmware on my desktop in the mini-browswer window that opens. But nothing happens. Am I missing something?
Thanks for your help and patience. I'm looking foward to solving this.