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Forum Discussion

JeffDo's avatar
JeffDo
Aspirant
May 30, 2018

"The DNS Server is not available" Orbi

Hey all, the guy with the rare "30MBPS" stuck download speed is back again. I have just noticed another problem. Every few days my ro-uter gets an error (it's still connected but an error sign shows ...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru
May 30, 2018

Whats the Mfr and model# of the ISP modem the Orbi is connected too?
What FW version is currently loaded?

 

JeffDo's avatar
JeffDo
Aspirant
May 31, 2018

How do I find that?

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jun 01, 2018

    There a modem box where the orbi router is connected too?

    Log in to the Orbi routers web page and you can find the information about FW versions...