The dreaded Samsung Galaxy WIFI authentication error with ORBI

Master

Sep 08, 2020

sherveyjeff wrote:
Also if your Samsung Galaxy S* cellphones do not have authentication issues with your RBS50/RBR50s. What carrier do you use - I use ATT. Please share sceen shots of your most common router settings. Are you using any of these settings: (I lose too much speed using these except Fast Roaming which isnt a speed setting)

- Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices
- Enable MU-MIMO
- Enable Fast Roaming

If you Google your problem, tons of people are having the same issues with all devices, not just Netgear. I read it could be an Android problem, phone make/model problem, phone setting problem and more. There are several fixes talked about. But since I've never had any issues with any of my Android devices, I do not know if the fixes work. The most common one is the workaround "Forget Network" re-search and rejoin.

2 of my phones are on ATT, the rest on T-Mobile <- Both GSM carriers.

I get the better speeds with the following settings:

Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices <- This improves WIFI speeds

Enable MU-MIMO <- This improves network traffic handling

Disable Fast Roaming <- I don't like my devices jumping around just because a Sat WIFI signal gets stronger for a few seconds

Enable WMM <- Improves speed by optimizing shared network resource allocations

Disable 20/40 MHz Coexistence <- This helps your devices connect at the maximum supported wireless speed

Daisy Chaining depends on how you have your satellites setup. Mine are wired so it's disabled.

Mstrbig
Master
Oct 19, 2020
LeoNardsLou wrote:
Hey everyone, Jeff is right here. While this may not be an issue solely for orbi, there are problems. After 2 months going from an S8 plus to the S20, I get freezes at least every couple days. Never had that with the S8. You don't know until you turn off wifi and then turn it back on. It locks the pipe from both wifi and cellular bc as soon as you turn off wifi all you notifications come through from cellular.

Anyway, it's be great for someone to explain what's happening.
I have an S20 Ultra and don't have any issues with my phone.
So I'm thinking maybe you have some sort of app installed or a setting that is causing this issue.
If you call Samsung, they will tell you to factory reset the phone and reconfigure. This is the only way to tell if an added app is the issue.
I have also see similar issues with provisioning errors and bad sim card. So try re-provisioning the phone, and if possible get a new sim card. You can sometimes get them for free if you go into a store, depending on the carrier.
- sherveyjeff
  Apprentice
  Oct 19, 2020
  Both my sons phone Galaxy Note 10 and my Galaxy S8 Active both have these issues. We use different types of common apps - nothing crazy. Its a pain to reset phones and reload/restore and there are some apps that ATT has baked/locked into the phones that you cant remove. Two other people in my house have have iphones - no issues.
  I havent tried some of these settings that I wanted to try:
  Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices <- This improves WIFI speeds
  Enable MU-MIMO <- This improves network traffic handling
  Disable Fast Roaming <- I don't like my devices jumping around just because a Sat WIFI signal gets stronger for a few seconds
  Enable WMM <- Improves speed by optimizing shared network resource allocations
  
  Have you noticed lately that it is hard to get "network down-time" in your house? To reset router or try new settings.
  Everything is a stream.... and cameras, cell phones, laptops, game console are always going 24x7.
  Gees it's as hard to get an outage at home as it is at work to get an outage. (Connected world...)
  
  Jeff S.
  - Mstrbig
    Master
    Oct 19, 2020
    sherveyjeff wrote:
    Both my sons phone Galaxy Note 10 and my Galaxy S8 Active both have these issues. We use different types of common apps - nothing crazy. Its a pain to reset phones and reload/restore and there are some apps that ATT has baked/locked into the phones that you cant remove. Two other people in my house have have iphones - no issues.
    I havent tried some of these settings that I wanted to try:
    Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices <- This improves WIFI speeds
    Enable MU-MIMO <- This improves network traffic handling
    Disable Fast Roaming <- I don't like my devices jumping around just because a Sat WIFI signal gets stronger for a few seconds
    Enable WMM <- Improves speed by optimizing shared network resource allocations
    I can guarantee this is not an Orbi issue. Orbi or any other mesh system, for that matter, does not pick and choose what device is allowed on the WIFI network. If the device is compatible with the standard WIFI, it will be able to login.
    If one device can get on the WIFI network, and/or get on the internet, and another device cannot, it is usually the fault of the device.
    It's funny we are seeing problems with Galaxy phones. It's usually the iPhones that have serious connection problems, because of some recent firmware issues. I tried to duplicate it with a few of my Galaxy S9, 10, 20 notes and phones. I don't see an issue on any of them. I checked a few settings that might cause problems: we do not use WIFI calling, Data roaming is on, Network mode is LTE/3G/2G auto connect, WIFI and Bluetooth are always on, mobile hot spot is off unless needed, we are linked to Windows, no power modes used as all phones are set for maximum performance. The last item if set, may cause issues because of sleep functions and auto turn off of certain apps.

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The dreaded Samsung Galaxy WIFI authentication error with ORBI