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The system would drop wifi every day, at least once
I know this is an older thread but I am experiencing the same issue with my RBR20. I have had the system for 2+years without issue until about 2 months ago. The system would drop wifi every day, at...
Does the top ring on the RBR turn PINK when this happens?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Thanks for the quick reply!
Most times the ring goes pink/purple, sometimes it does not.
I have firmware version V2.7.4.24, I check when it was updated and these issue don't seem to coincide, I considered downgrading to see it that helps but was not sure. When the ring turns pink, I still get great signal from my modem. I have changed cables, and ports from the modem to the Orbi, it still has the issue. I have my desktop plugged directly into the modem, and never experience this issue, so I don't think it is a modem issue. I also see there is a new Firmware version today, so I will try that as well.
As far as system and home size, the system was working fine for about 2+ years. I have not changed anything recently so not sure why it would change now. I have 1 base and 2 satellites, home is about 2500sq/ft.
I have 2.4 set to auto and 5 set to channel 48. I have a few neighbors wifi but again, this was working, and I don't see an increase in the amount of wifis around me. I don have Circle connected but I have had that for over a year. I will disable it and see if that helps. I have traffic meter off and Armor off.
I have tried a full hard reset of the network as you described but still have the issues. I have not done a full factory reset yet but I can try that. I am using 10.0.0.1 as the DCHP but I have been using that ever since I set it up.