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Forum Discussion
sad39
Feb 17, 2020Tutor
Think I got scammed
Hi, I have been having a problem with my internet, and my ISP seemed to think it might be my router. This post isnt about that. I went to login to my router, and got a chat that offered help. No...
Ergates
Apr 19, 2020Aspirant
I have just been setting up my new router and, in the process, came across this site too - https://www.orbilogiin.com/ (didn't touch it with a barge pole obvously).
Thought I should come here and see if anyone else had encountered it and found this post from 3 years ago!
Netgear, any mods here who could pass this on to your cyber team? - I'm sure it should just be taken down (or is it some kind of approved third party support site)?
- CrimpOnApr 19, 2020Guru - Experienced User
Ergates wrote:I have just been setting up my new router and, in the process, came across this site too - https://www.orbilogiin.com/ (didn't touch it with a barge pole obvously).
Good move. Certainly not Netgear. (Notice the two "i"s in "orbilogiin".) It's certainly not Netgear. I have no idea what the process is to get internet name authorities to "unname" someone. (Imagine how many variations one could come up with. Remove the "dot" between www and orbilogin. Change orbilogin to just orbi.)
I had been wondering how so many people came across these "non-Netgear" web sites. Typing two i's in a row is one of my most common mistakes.
- FURRYe38Apr 20, 2020Guru - Experienced User
It's a 3rd party non official site with NG Orbi setup information on Orbi systems. Sites doesn't seem nefarious and information seems ok. Might be helpful for some users. Just as most initial setup, configuration and how to FW update all on one page. Seems like some non official support for Orbi. Take it or leave it. I would probably not use chat or give any information should one be asked though. I'd keep to
https://www.netgear.com/support/
and https://www.netgear.com/support/#
for all your offical NG support needs...
Ergates wrote:I have just been setting up my new router and, in the process, came across this site too - https://www.orbilogiin.com/ (didn't touch it with a barge pole obvously).
Thought I should come here and see if anyone else had encountered it and found this post from 3 years ago!
Netgear, any mods here who could pass this on to your cyber team? - I'm sure it should just be taken down (or is it some kind of approved third party support site)?