NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sad39
Feb 17, 2020Tutor
Think I got scammed
Hi, I have been having a problem with my internet, and my ISP seemed to think it might be my router. This post isnt about that. I went to login to my router, and got a chat that offered help. No...
hhquinn
Apr 27, 2020Initiate
For sure this is a scam. THey got me before I figured out that it was the wrong site. They were trying to sell me a $400 firewall. I allowed them access to my computer (unfortunately) and figured it out after about 5 minutes. I ended the connection and got in touch with Netgear who fixed everything and ran Malwarebytes. The Netgear support was amazing. THe Orbi phishing site was a sofisticated operation as it reroutes you from orbilogin.
FURRYe38
Apr 27, 2020Guru - Experienced User
Thanks for letting us know. Glad NG support go you back up and running clean. MalwareBytes is a great program to have.