NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

successhawk's avatar
successhawk
Follower
Mar 31, 2020

This NETGEAR device is already registered with another account

I have the exact same problem, and I see there was no resolution.  I never tried to enable remote connection until now (as far as I remember).  I bought this new a while back. v2.4.21.938 Firmware...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 31, 2020

Hi successhawk

 

Welcome to NETGEAR Community!

 

Please send me a private message with the following information by clicking on this link : 

 

Name

Email address

Device Serial number 

 

Regards,
Blanca
Community Team