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Forum Discussion

Erattz's avatar
Erattz
Follower
May 16, 2017

Transfer

We recently got the orbi rbk50. I tried to do the rapid transfer from my phone to my husband's phone. It won't let me send anything. I get an error message that says we're not on the same network or connection issues. But he can send my phone stuff just fine.

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Erattz

     

    Can you give me some more detail on the app or program you use to do the transfer.

     

    DarrenM

  • yes rapid transfer suggests you are using some form of app to achieve this , are you sure both are connected to the orbi wifi and there is no other wifi transmissions in the house