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Forum Discussion
Trouble downloading updates
I am trying to download the latest update. I keep getting in a loop and nothing happens. I get a zip file and extract it and then sends me right back to the site to download the software!
What browser are you using? Try IE11, FireFox or Opera.
Be sure to clear ALL browser caches.
If you want to update FW, Download manual FW update files from here:
https://www.netgear.com/support/
Input your model # and select...download the .zip files and unpack them.
Update the RBS first then the RBR lastly.
Factory reset the RBR and RBS and setup from scratch.
I recommend not enabling Circle, others are reporting bad operation when it's enabled.
Kdad wrote:I am trying to download the latest update. I keep getting in a loop and nothing happens. I get a zip file and extract it and then sends me right back to the site to download the software!
FURRYe38 wrote:What browser are you using? Try IE11, FireFox or Opera.
Be sure to clear ALL browser caches.
If you want to update FW, Download manual FW update files from here:
https://www.netgear.com/support/
Input your model # and select...download the .zip files and unpack them.
Update the RBS first then the RBR lastly.
Factory reset the RBR and RBS and setup from scratch.
I recommend not enabling Circle, others are reporting bad operation when it's enabled.
Kdad wrote:I am trying to download the latest update. I keep getting in a loop and nothing happens. I get a zip file and extract it and then sends me right back to the site to download the software!
:smileysad: