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Forum Discussion
Okiebob
May 23, 2021Aspirant
Trying to change WIFI channel
Netgear says that my security questions are invalid but they are correct so I can no longer access my router from my PC. I will be forced to do a factory reset. In order to get support from them, I m...
Okiebob
May 24, 2021Aspirant
Thanks. I will do this. Is it possible to change the wifi channel using the Orbi app?
- FURRYe38May 24, 2021Guru - Experienced User
Channels can only be changed at the RBRs web page using a web browser.
- OkiebobMay 25, 2021Aspirant
I reset the router and it asked me to enter the serial number. I did that and it still asked me the same questions. When I entered the answers it said that they were incorrect. My desktop computer is connected to one of the satellites. Do I have to reset the satellites too?
- FURRYe38May 25, 2021Guru - Experienced User
If you reset the RBR using the back button for 15 seconds then release, you should have seen the setup wizard.
It's best to connect your wired PC to the RBR when it's been reset.