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Forum Discussion
Okiebob
May 23, 2021Aspirant
Trying to change WIFI channel
Netgear says that my security questions are invalid but they are correct so I can no longer access my router from my PC. I will be forced to do a factory reset. In order to get support from them, I m...
Okiebob
Jun 08, 2021Aspirant
I am unable to access the Orbi website using the Orbi password that I have. However, I can access the Orbi app on my phone and see my network. The problem started last October when I installed the app on my phone. I wonder if the app modified my password without my realizing it. If I could recover the password that the phone uses, it might solve the problem.
FURRYe38
Jun 08, 2021Guru - Experienced User
Please send the forum moderator a private message with your name, email address and device serial number.
Okiebob wrote:I am unable to access the Orbi website using the Orbi password that I have. However, I can access the Orbi app on my phone and see my network. The problem started last October when I installed the app on my phone. I wonder if the app modified my password without my realizing it. If I could recover the password that the phone uses, it might solve the problem.