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Forum Discussion
Trying to connect RBS20 Satellite to RBR50 - Shows Connection Type Offline
I have a functioning RBK50 with an RBR50 and RBS50. I bought a used RBS20 which powers up and I was able to factory reset it. When I look at my Orbi app, it shows as attached (connected) to the RBR...
What method did you use to sync the new satellite to the router?
I followed the Orbi app process on my iPhone. Power on, wait, hit the Sync button, wait. I consider myself capable with networks. I can setup routers on a DMZ, create static IPs, and open/close ports, firmware, make my own RJ45 cables yada yada yada but I wasn't sure how to proceed next with Orbi. Plus I've turned many of these "functions" over to my youngest son LOL.
Hmmm. I use the web interface "Add a Satellite".
Anyway.... You pressed the sync button on the satellite and on the router, correct?
The first time I only pressed it on the satellite since the app only says to press that one and the router did not find the satellite. The second time I started "what the hell" mode and started trying things so I pressed it on both the router and the satellite. That time it found the satellite but there is no connection to it. It shows up in the map.
I should have included a link to the Netgear video:
https://www.youtube.com/watch?v=ePZSc7vnRlQ
Wow. On my (Android) Orbi app, a solid line between router and satellite indicates a "wired" connection, a dotted line indicates a WiFi connection and (I think) a black line(?) indicates the satellite is supposed to be there but cannot be found, usually because it is turned off.
What kind of line does your app show?