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Forum Discussion
Trying to connect RBS20 Satellite to RBR50 - Shows Connection Type Offline
I have a functioning RBK50 with an RBR50 and RBS50. I bought a used RBS20 which powers up and I was able to factory reset it. When I look at my Orbi app, it shows as attached (connected) to the RBR...
I followed the Orbi app process on my iPhone. Power on, wait, hit the Sync button, wait. I consider myself capable with networks. I can setup routers on a DMZ, create static IPs, and open/close ports, firmware, make my own RJ45 cables yada yada yada but I wasn't sure how to proceed next with Orbi. Plus I've turned many of these "functions" over to my youngest son LOL.
Hmmm. I use the web interface "Add a Satellite".
Anyway.... You pressed the sync button on the satellite and on the router, correct?
The first time I only pressed it on the satellite since the app only says to press that one and the router did not find the satellite. The second time I started "what the hell" mode and started trying things so I pressed it on both the router and the satellite. That time it found the satellite but there is no connection to it. It shows up in the map.
I should have included a link to the Netgear video:
https://www.youtube.com/watch?v=ePZSc7vnRlQ
Wow. On my (Android) Orbi app, a solid line between router and satellite indicates a "wired" connection, a dotted line indicates a WiFi connection and (I think) a black line(?) indicates the satellite is supposed to be there but cannot be found, usually because it is turned off.
What kind of line does your app show?
In the screen shots above it shows dashed lines to my satellites. Of course the app doesn't say what that means, so, thank you! And I'm pretty sure the Magenta next to thge RBS20 means offline but who knows.