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Trying to connect RBS20 Satellite to RBR50 - Shows Connection Type Offline
I have a functioning RBK50 with an RBR50 and RBS50. I bought a used RBS20 which powers up and I was able to factory reset it. When I look at my Orbi app, it shows as attached (connected) to the RBR...
AllOuttaBbleGum wrote:I have a functioning RBK50 with an RBR50 and RBS50. ... I'm not sure what I need to do next.
RBS20 Firmware is V2.2.1.210
Here is a suggestion, if you've done it, please ignore.
- Download V2.2.1.210 for RBR50
- Shutdown all RBS50 if you have more than one RBS50
- Revert RBR50 to V2.2.1.210
- Try to sync it with RBS20 again (both should be on the same FW version now)
If RBR50 is able to talk/sync to RBS20, then upgrade RBS20 to the latest firmware before upgrade RBR50 firmware. Make sure that RBR50 and all its RBSx0 are on the _same_ firmware version.
Good Luck!
Thanks but I was hoping to avoid that rigamarole by going with an Orbi system in the first place. My RBR50 has 2.3.5.30.
2.2.x seems like it is pretty old. I'm not sure I want to try that. Maybe I can do an ethernet connecion to the RBS20 and update just the satellite instead as plemens mentioned in post 3?
AllOuttaBbleGum wrote:Thanks but I was hoping to avoid that rigamarole by going with an Orbi system in the first place. My RBR50 has 2.3.5.30.
2.2.x seems like it is pretty old. I'm not sure I want to try that.
Actually, I am not suggesting you stay at that old version. The main reason for rolling RBR50 back to 2.2.x so that it can sync and upgrade the firmware on RBS20 from 2.2.x to the latest FW version. The reason that RBR50 fails to sync with RBS20 could be due to different FW versions between RBR50 and RBS20.
After you upgrade RBS20 to the latest firmware, you can upgrade RBR50 back to the latest version. The pupose is to get all to the latest firmware so that can talk/sync to each other.
AllOuttaBbleGum wrote:... Maybe I can do an ethernet connecion to the RBS20 and update just the satellite instead as plemens mentioned in post 3?
Yes, it's definitely worth a try because this is much faster and simpler method. If all else fails, you can try rolling RBR50 back method...
Good Luck!
Well guess what? Before I could do anything we discussed, I just checked and now the RBS20 is at V2.3.5.26. It sill shows Connection Type: Offline though. I tried a factory reset and re-synced it but the app said it couldn't find any satellites so I went back to the network map and there it was. Map I am not resetting it like I think I am. Hold paperclip in until green turns to flashing amber, yes? Then power cycle?