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Forum Discussion
AllOuttaBbleGum
Oct 15, 2019Guide
Trying to connect RBS20 Satellite to RBR50 - Shows Connection Type Offline
I have a functioning RBK50 with an RBR50 and RBS50. I bought a used RBS20 which powers up and I was able to factory reset it. When I look at my Orbi app, it shows as attached (connected) to the RBR...
FURRYe38
Oct 20, 2019Guru - Experienced User
One thing to try with the RBS or any future RBS that is out of date, or not at the same FW version level as the rest of the system. If a RBS won't sync if it's out of date, you can always download the updated FW files for the RBS from NGs web site first. Then connect a wired LAN cable PC to the back of the RBS, do a factory reset on the RBS and just let it sit there. Takes about 4-5 minutes before it's down little DHCP services kicks in and your PC will get an IP address. You should then be able to log into the RBSs web page at I believe 192.168.250.1 and update the FW using the RBSs web page feature there. Onces it's loaded, do a factory reset on the RBS. Disconnect the wired PC from the RBS then use the sync process normally to get the RBS connected to the RBR.
Good Luck.