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Forum Discussion
bob999
May 06, 2021Aspirant
Trying to connect RBS40 to RBR20
I have a working RBR20 and RBS20 system. I have acquired an RBS40 as an additional satellite. I cannot get the RBS40 to connect to the network. The Orbi app sees the RBS40 but the connection type is ...
- May 09, 2021
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
bob999
May 09, 2021Aspirant
I know I need to get the firmware to the same level. I had to factory reset to get back into the admin account on the router. Since then, I cannot get the RBS40 to be seen by the router. I have done the reset button on the RBS40. I have tried to sync through the admin account and through the app with no recognition of the RBS40.
Is there another way to get into the RBS40 to update the firmware or wake it up? Can I connect a LAN cable to the RBS40?
All the RBS40 seems to do is flash the white light.
Thanks.
FURRYe38
May 09, 2021Guru - Experienced User
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
- bob999May 14, 2021Aspirant
Thanks for all your help. Nothing worked. I wound up exchnging the RBS40 for a different one. That one worked right out of the box. Thanks once again for trying. All your suggestions were very good.
- FURRYe38May 14, 2021Guru - Experienced User
Sounds like the one RBS was faulty. Glad you got one that works. Enjoy. :smileywink: