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Forum Discussion

Aspirant

Jul 11, 2022

Trying to connect Tesla PowerWall

Powerwall won’t connect because it needs a 2.4ghz network. Any thoughts for a workaround?

Guru - Experienced User

Jul 12, 2022

What are you trying to connect it to?

Pretty much all netgears routers have 2.4ghz.

Its usually just an issue of making sure the device you're trying to use for going through setup is actually connected to the 2.4ghz. (actually lazy coding on the app part)

CrimpOn
Guru - Experienced User
Jul 12, 2022
The PowerWall instructions are clear that the product requires a 2.4G WiFi network.

https://www.tesla.com/support/energy/powerwall/mobile-app/connecting-powerwall-wi-fi

All Netgear WiFi systems provide a 2.4G WiFi channel.

At what step does the connection process fail?
- DAVESUD
  Aspirant
  Jul 13, 2022
  I get through the whole process to the last step, when the Powerwall tries to connect to my WiFi network. It simply won’t connect.
  - CrimpOn
    Guru - Experienced User
    Jul 13, 2022
    Wow. Step 6 and Step 7 work fine, but on Step 8 it never completes?
    
    Which type of PowerWall is this? (Gateway1, Gateway2, or Powerwall+)?