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Forum Discussion
Awdandeker11
Dec 04, 2019Aspirant
Trying to use rbk20 WiFi system to get fast internet in garden office. Failing miserably..help!
So I have a garden office at the end of the garden that I’m desperate to get a quick connection. I have set up the rbk20 router to my virgin smart hub 3 in modem mode. Everything seems to be working o...
plemans
Dec 04, 2019Guru - Experienced User
What is your house materials made of? certain materials block wifi signals like concrete, brick, adobe, plaster lathe, foil lined insulation
How large is your house?
Does your garden office have a power drop ran from your house? Have you ever tried a powerline adapter?
What firmware are you on?
How far from the router is the satellite?
- Awdandeker11Dec 04, 2019AspirantHi thanks for the reply.
The router and satellite now have clear line of site between 2 windows approx 15metres apart.
Power for the office is from the house and have already tried a power line WiFi booster but my speeds were still very slow.
Firmware is v2.3.5.26...latest I believe.
Is having issue a with the satellite disconnecting intermittently.- plemansDec 04, 2019Guru - Experienced User
So what is your house materials. Line of sight doesn't tell me where everything is or necessarily explain the issue. You could have the router "in line of site" but far away from the window so only a small part of the spectrum is making it through your house window and then the garden window. This would cause intermittent connection/drops/slowed speeds.
When the orbi's default to 2.4ghz is usually means the 5ghz can't connect at all. This occurs either due to distance, wireless interference, or material interference.
- Awdandeker11Dec 04, 2019AspirantOk thanks sorry I wasn’t clear.
The router is right up against the window. I would say about 40cm away. Facing directly towards the garden office, which is where the satellite is located. The satellite is right up against the window pointing back at the router. By clear line a siight I meant they can basically see each other through 2 windows.