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SLACKYHACKY's avatar
SLACKYHACKY
Aspirant
Nov 21, 2020
Solved

turn off 5G on RBR50

I have tried several different Smart Plugs with the orbi router.     They won't connect.     i Have no idea if the people at netgear can't seem to figure out how to get their mesh netwroks to wor...
  • CrimpOn's avatar
    Nov 21, 2020

    SLACKYHACKY wrote:

    I have many that do - but for some reason, the smart plugs just won't connect.


    It would be a big help if you could identify specifically which smart plug does not connect. (If it's under $25, I will get one from Amazon and test it.)

    I have at least six brands of smart plugs, which ALL connect to my Orbi.  A couple of the plugs were annoying because their smartphone apps are written poorly and I had to use this procedure to set them up:

     

    • Access the Orbi web interface (http://orbilogin.net) using the admin credentials user "admin" and the Orbi router password (not the WiFi password)
    • Navigate to the Advanced Tab, Advanced Settings, Wireless Settings
    • Uncheck the box "Broadcast SSID on 5G Channel"
      This will not affect any devices which are currently attached to the Orbi at 5G.
    • On the smartphone settings, "forget" the Orbi WiFi
    • Search for WiFi networks and select the Orbi WiFi
    • Enter the WiF password and connect
    • At this point, open the IoT app and go through the setup procedure
    • After the device is connected, reverse the steps
      Check the box "Broadcast SSID"
      "Forget Orbi WiFi" on the smartphone
      Search for and connect.

    Netgear Orbi is not the only dual 2.4G/5G WiFi system that these plugs have problems with.