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Forum Discussion
Charleyo
Jul 03, 2019Aspirant
TV Streaming with FIOS
I have the rbk20 with one satellite. My Home is ~2000 sq ft. Router is on first floor and satellite is on 2nd floor. My question is why can I stream tv using my fios router but when I use orbi it ...
FURRYe38
Jul 03, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Modem Combo Units:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 or #3.
Charleyo
Jul 04, 2019Aspirant
Thanks for the help. I used #3 and it seemed to work last night. However my satellite shows amber so I need to either move it closer to the router or get one more satellite.
- michaelkenwardJul 04, 2019Guru - Experienced User
Charleyo wrote:
Thanks for the help. I used #3 and it seemed to work last night.
With the Orbi in AP mode you do not need to disable the wifi. Just be careful about what devices connect to.
Charleyo wrote:
However my satellite shows amber so I need to either move it closer to the router or get one more satellite.
Without more information about your network, it is hard to interpret what is going on there.
Have you tried using the satellite as it is?
The lights may be useful to see what is going on, but the real measure of things is to actually use the network and see what happens.
- CharleyoJul 04, 2019Aspirant
I have the Fios Quantum Gateway Router in a two story home with concrete walls on the bottom floor where the Gateway and Orbi routers are located. Main floor is where the bedrooms and living room are located. Since the current satellite shows amber but works should I get an additional satellite to place between current router and satellite? If I would have purchased the rbk50 I would be fine but I went cheap and got the rbk20. I just don't want to waste money for no benefit. I could also move the Orbi router to the main floor. I'll try a couple of things before I purchase another satellite. Appreciate everyone's help.
- michaelkenwardJul 04, 2019Guru - Experienced User
Charleyo wrote:
I could also move the Orbi router to the main floor. I'll try a couple of things before I purchase another satellite.
How will you connect the Orbi router to the FIOS modem/router? It needs to be wired back.
If you can move it, give it a try.
One way to wire an Orbi to a router is with Powerline Networking. I have an Orbi in AP mode attached to a PLP1200 plug.
- CharleyoJul 04, 2019Aspirant
Just a tidbit of info that I learned. I was preparing to move my orbi router to the main floor. My first step was to connect a 50ft cat 6 cable to the router to make sure it worked.
It worked but my primary fios network kept taking control from my orbit network. I thought it was the cable but after a few trials I found I had to turn off auto connect for the fios network.
Things are working fine now and in fact, my satellite now shows green that previously showed amber.
Just passing on my lessons learned.
- FURRYe38Jul 04, 2019Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
IF your connecting the RBS via ethernet at any point, ensure Diaisy Chain is disabled on the RBR and the RBS is directly connected to the RBR, no the FIOS router.
Charleyo wrote:Thanks for the help. I used #3 and it seemed to work last night. However my satellite shows amber so I need to either move it closer to the router or get one more satellite.