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Forum Discussion
Retired_Member
Mar 26, 2018Unable to access internet after connecting to VPN
So I occasionally work from home and connect to my company's VPN and then remote in to my work PC. When I'm on my home network, I can successfully connect to the VPN but then I am unable to access t...
- Retired_MemberJul 15, 2018
I finally figured out what the problem was. On my chromebook I had the "Prefer this network" setting enabled for my Orbi's wifi network. Once I disabled that option, everything started working fine. :smileymad:
Retired_Member
Mar 28, 2018Didn't have any luck with UPNP off. Correct, I am only connected to the network via Wifi.
I checked my IP address after connecting to the VPN when on the Orbi network and on the hotspot and found that while the Cisco client says I am authenticated and connected, my IP address does not change when on the Orbi network. When I connect from the hotspot I see the IP correctly update.
st_shaw
Mar 28, 2018Master
Well, at least you know what the problem is. Your VPN is not assigning an IP to your computer. It's not obvious what would cause it.
Make sure your Orbi LAN is on a different subnet than what's used at your work. For example, If they are both 192.168.1.X, most VPNs wqon't work.
You said you forwarded some ports and changed some related settings. I'd factory reset Orbi to make sure nothing there is conflicting.