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Forum Discussion
Retired_Member
Mar 26, 2018Unable to access internet after connecting to VPN
So I occasionally work from home and connect to my company's VPN and then remote in to my work PC. When I'm on my home network, I can successfully connect to the VPN but then I am unable to access t...
- Retired_MemberJul 15, 2018
I finally figured out what the problem was. On my chromebook I had the "Prefer this network" setting enabled for my Orbi's wifi network. Once I disabled that option, everything started working fine. :smileymad:
Retired_Member
Mar 28, 2018Didn't have any luck with UPNP off. Correct, I am only connected to the network via Wifi.
I checked my IP address after connecting to the VPN when on the Orbi network and on the hotspot and found that while the Cisco client says I am authenticated and connected, my IP address does not change when on the Orbi network. When I connect from the hotspot I see the IP correctly update.
st_shaw
Mar 28, 2018Master
If none of the above helps, then I expect the problem is with your VPN server and not with Orbi. You can google "cisco anyconnect vpn client no ip address" and find lots of similar problems. They were usually solved by rebooting the Cisco server, chaning configuraton, or changing the server version level to address bugs.
You might need to talk to your work IT folks and have them look at the debug logs etc. to see what's happening.
- Retired_MemberJul 15, 2018
I finally figured out what the problem was. On my chromebook I had the "Prefer this network" setting enabled for my Orbi's wifi network. Once I disabled that option, everything started working fine. :smileymad: